Dealership mystery shopping / Locations

Dealership mystery shopping across Canada.

Phone and internet lead mystery shops are done remotely, so we shop car dealerships anywhere in Canada, using local numbers and the hours your buyers keep.

Mystery shopper

Where we mystery shop

We're based in Calgary and shop dealerships across the country. Choose your market to see how it works there, or book a shop for anywhere in Canada.

Anywhere else in Canada

Not on the list? It doesn't matter. Saskatoon, Regina, Kelowna, Halifax, London, Kitchener-Waterloo, Hamilton, Victoria: if your dealership has a phone and a website, we can shop it. Every shop uses a local number for your area and runs on your time zone.

What every shop includes

A scorecard covering 20+ criteria, the call recording or written replies, and a written breakdown of what happened. See how it works or what it costs.

FAQ

Questions dealers ask.

If you don't see your question here, email us. We're happy to talk.

Do you mystery shop dealerships in every province?

We shop English-language sales teams anywhere in Canada by phone and internet lead, using a local number for your area.

Do you mystery shop dealer groups with stores in several cities?

Yes. The Scale plan includes multi-location scheduling, and dealer groups save 10% at 3 to 5 locations and 15% at 6 to 10.

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Send us a message

Questions about mystery shopping, pricing or getting started. We usually reply within one business day.